Stuck on something? We're here.Stuckonsomething?We'rehere.
Reach the team directly, or run through the quick checks below first.
Updated 25 July 2026
3 sections
1 min read
Get help
Email pierrebast.dev@gmail.com with the app version, platform and a description of the issue. Never send passwords, tokens, full card numbers, CVV values, OAuth links or private keys.
Confirm the desktop app and local relay are running, the same Discord account is signed in, the selected desktop instance is online and the phone has network access.
A healthy website endpoint alone does not prove the realtime session is connected. Check that the mobile instance reaches the ready state.
Privacy and deletion
Privacy requests and hosted-account deletion questions use the same support address. Hosted-account deletion does not remove desktop-local files.